[asterisk-users] Call Center SoftPhone with Auto Answer

[Dean Collins]

What about using trixbox pro and forcing auto answer with the hud server
configuration?

Regards,

Dean Collins
Cognation Pty Ltd
dean at cognation.net
+1-212-203-4357 Ph
+61-2-9016-5642 (Sydney in-dial).


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Joao Pereira
> Sent: Tuesday, 18 September 2007 1:14 PM
> To: Ed Pastore; Asterisk Users Mailing List - Non-Commercial
Discussion
> Subject: Re: [asterisk-users] Call Center SoftPhone with Auto Answer
> 
> I don't think so, because in paging/intercom, the phones must support
> "Auto Answer".
> 
> The link you sent says:
> "SIP phones for the most part don't support any of these phone based
> paging functions. If a SIP phone offers an Auto Answer function, you
can
> approximate limited paging intercom functionality."
> 
> I'm using X-Lite, and in X-Lite I can't force the users to answer the
> call..... The users can put "Auto Answer = Off".
> 
> Also, the response from Counterpath was weird, as they said they're
> engineering team cannot remove the Auto Answer option:
> "To have the auto-answer permanently on in the context that you wish
to
> have is a feature that our engineering team cannot hard code into the
> phone. It can be turned on and off in the menu "
> 
> So, if someone knows a nice softphone for an Asterisk Call Center,
> please advice me.
> Thanks
> Regards
> Joao Pereira
> 
> 
> 
> 
> Ed Pastore wrote:
> > On Sep 17, 2007, at 11:11 AM, Joao Pereira wrote:
> >
> >> But still, the user can choose not to answer the phone.....
> >> I want to force the users to accept the calls.
> >
> > Wouldn't that be the same as paging/intercom, then?
> > http://www.voip-info.org/wiki/view/Asterisk+Paging+and+Intercom
> 
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