[asterisk-users] Queue property

[equis software]

Yes, you are right.
I know that I´m trying to use a queue with a strange functionality.
Life is hard!!

I try to combine a short timeout and a short maxlimit.

Thanks a lot!!



On 7/12/07, Anthony Francis <anthonyf at rockynet.com> wrote:
>
> Carlos Chavez wrote:
> > On Thu, 2007-07-12 at 15:03 -0300, equis software wrote:
> >
> >> I try setting joinempty=strict, but if there are all agent busy
> >> answering a call, i need that the queue reject new callers until one
> >> of the agents ends their calls.
> >>
> >> Example:
> >> Agent1 on call
> >> Agent2 on call
> >>
> >> When one call arrive, the queue reject the call.
> >> I don´t want to have callers waiting in the queue.
> >> Thanks!
> >>
> >>
> >>
> >       Than why have a queue at all?  The function of a queue is to have
> more
> > callers than agents.  You can set the parameter maxlimit=2 on the queue
> > so if you only have two agents it will not allow any more caller to join
> > the queue.  Again, this defeats the purpose of a queue.
> >
> >
> >>
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> I believe maxlimit defines calls waiting. I could be wrong, I didn't
> take time to confirm that. I agree, thought you should just use
> dial(sip/dev1&sip/dev2,20,tr) or similiar and then if the "agents" are
> not available you can do whatever else with the call.
>
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