[asterisk-users] Queue property

[Anthony Francis]

Carlos Chavez wrote:
> On Thu, 2007-07-12 at 15:03 -0300, equis software wrote:
>   
>> I try setting joinempty=strict, but if there are all agent busy
>> answering a call, i need that the queue reject new callers until one
>> of the agents ends their calls.
>>
>> Example:
>> Agent1 on call
>> Agent2 on call
>>
>> When one call arrive, the queue reject the call.
>> I don´t want to have callers waiting in the queue.
>> Thanks!
>>
>>
>>     
> 	Than why have a queue at all?  The function of a queue is to have more
> callers than agents.  You can set the parameter maxlimit=2 on the queue
> so if you only have two agents it will not allow any more caller to join
> the queue.  Again, this defeats the purpose of a queue.
>
>   
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I believe maxlimit defines calls waiting. I could be wrong, I didn't 
take time to confirm that. I agree, thought you should just use 
dial(sip/dev1&sip/dev2,20,tr) or similiar and then if the "agents" are 
not available you can do whatever else with the call.