[asterisk-users] End Wrap-up Time?

[Andrew Kohlsmith]

On Tuesday 13 February 2007 11:30 am, James Fromm wrote:
> Does anyone have a solution to allow an agent to selectively end his
> wrap-up time?  We define a wrap-up time of 60 seconds to allow our
> agents to finish their notes from a call.  In some cases, the full 60
> seconds is not needed and our agents would like to end their wrap-up time.

This is coming right out of left field, as I've never set up an Asterisk queue 
or agent system, but is it possible to pause and unpause while in the wrap-up 
time?  What happens?  Does the wrapup time go away then?

Might be a counter-intuitive way around it if so...  

-A.