[asterisk-users] Softphone +Realtime

[Jason Fuermann]

our Polycoms reregister almost immediately. I think the problem your 
running into is that when the softphone is registered the polycom gets 
some kind of error from asterisk which prevents it from reregistering

Rob Schall wrote:
> That's what I would have thought. I set the timeout to be 300 secs, but
> the phone never seems to re-register. We could do a group dial, but like
> you said, there would be a lot of errors in the log, which we are trying
> to avoid. Has anyone been able to get a polycom 501 to re-register
> itself without rebooting it?
>
> Rob
>
>
> Chris Bagnall wrote:
>   
>>> The first step of getting the phones to log in as their same
>>> extensions as work is easy and works.
>>>     
>>>       
>> By definition, I guess that automatically logs out their office phones?
>>
>>   
>>     
>>> Has anyone tried anything like this? I would like the phones to
>>> regrab their spot once the softphone is logged out.
>>>     
>>>       
>> Shouldn't the office phones automatically regrab their spot when they
>> re-register with the server? If you set the timeout to something fairly
>> short, it would get around this issue, but introduce another one: the
>> softphones will be kicked whenever the office phones re-register.
>>
>> We have a number of clients doing similar things, but we've taken a slightly
>> different approach. For example, if we have extensions 201,202 and 203, we
>> create SIP accounts as follows:
>> 201
>> 201-home
>> 202
>> 202-home
>> 203
>> 203-home
>>
>> Then, when connecting calls to those extensions in the dialplan, change
>> something like:
>> exten => _2XX,1,Dial(SIP/${EXTEN})
>>
>> To:
>> exten => _2XX,1,Dial(SIP/${EXTEN}&SIP/${EXTEN}-home)
>>
>> Hopefully that'll solve the problem. Obviously you'll get lots of errors in
>> the logs along the lines of "can't find device SIP/202-home" when the
>> softphones aren't connected, but it shouldn't affect operation.
>>
>> Regards,
>>
>> Chris
>>   
>>     
>
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