[asterisk-users] Softphone +Realtime

[Rob Schall]

That's what I would have thought. I set the timeout to be 300 secs, but
the phone never seems to re-register. We could do a group dial, but like
you said, there would be a lot of errors in the log, which we are trying
to avoid. Has anyone been able to get a polycom 501 to re-register
itself without rebooting it?

Rob


Chris Bagnall wrote:
>> The first step of getting the phones to log in as their same
>> extensions as work is easy and works.
>>     
>
> By definition, I guess that automatically logs out their office phones?
>
>   
>> Has anyone tried anything like this? I would like the phones to
>> regrab their spot once the softphone is logged out.
>>     
>
> Shouldn't the office phones automatically regrab their spot when they
> re-register with the server? If you set the timeout to something fairly
> short, it would get around this issue, but introduce another one: the
> softphones will be kicked whenever the office phones re-register.
>
> We have a number of clients doing similar things, but we've taken a slightly
> different approach. For example, if we have extensions 201,202 and 203, we
> create SIP accounts as follows:
> 201
> 201-home
> 202
> 202-home
> 203
> 203-home
>
> Then, when connecting calls to those extensions in the dialplan, change
> something like:
> exten => _2XX,1,Dial(SIP/${EXTEN})
>
> To:
> exten => _2XX,1,Dial(SIP/${EXTEN}&SIP/${EXTEN}-home)
>
> Hopefully that'll solve the problem. Obviously you'll get lots of errors in
> the logs along the lines of "can't find device SIP/202-home" when the
> softphones aren't connected, but it shouldn't affect operation.
>
> Regards,
>
> Chris
>