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our Polycoms reregister almost immediately. I think the problem your
running into is that when the softphone is registered the polycom gets
some kind of error from asterisk which prevents it from reregistering<br>
<br>
Rob Schall wrote:
<blockquote cite="mid45CB2CFB.6020903@callone.net" type="cite">
<pre wrap="">That's what I would have thought. I set the timeout to be 300 secs, but
the phone never seems to re-register. We could do a group dial, but like
you said, there would be a lot of errors in the log, which we are trying
to avoid. Has anyone been able to get a polycom 501 to re-register
itself without rebooting it?
Rob
Chris Bagnall wrote:
</pre>
<blockquote type="cite">
<blockquote type="cite">
<pre wrap="">The first step of getting the phones to log in as their same
extensions as work is easy and works.
</pre>
</blockquote>
<pre wrap="">By definition, I guess that automatically logs out their office phones?
</pre>
<blockquote type="cite">
<pre wrap="">Has anyone tried anything like this? I would like the phones to
regrab their spot once the softphone is logged out.
</pre>
</blockquote>
<pre wrap="">Shouldn't the office phones automatically regrab their spot when they
re-register with the server? If you set the timeout to something fairly
short, it would get around this issue, but introduce another one: the
softphones will be kicked whenever the office phones re-register.
We have a number of clients doing similar things, but we've taken a slightly
different approach. For example, if we have extensions 201,202 and 203, we
create SIP accounts as follows:
201
201-home
202
202-home
203
203-home
Then, when connecting calls to those extensions in the dialplan, change
something like:
exten => _2XX,1,Dial(SIP/${EXTEN})
To:
exten => _2XX,1,Dial(SIP/${EXTEN}&SIP/${EXTEN}-home)
Hopefully that'll solve the problem. Obviously you'll get lots of errors in
the logs along the lines of "can't find device SIP/202-home" when the
softphones aren't connected, but it shouldn't affect operation.
Regards,
Chris
</pre>
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<pre wrap=""><!---->
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