[Asterisk-Users] Busy Signals

[Lacy Moore - Aspendora]

I'd change s,104 to something along the lines of a playback for debugging
purposes just to be sure, but it looks as though all of your channels are
busy.  The way I am reading that is that you have 4 voice channels on your
PRI, is that correct?  Could you already have 4 simultaneous calls going on
when this call is placed?

Other than that, the only thing I can think of is that you are getting an
all circuits are busy from your carrier.  Haven't yet encountered this, so I
don't know how this is reported on a PRI.

I guess one more thing, are you sure you are dialing the correct number?

Maybe one more item, and this goes along with the first.  Is TRUNK1 is
defined as a group?  I ask this because if not, then I believe Asterisk will
use only the defined channel and not go to the next available channel.  That
being the case, you cannot have more than 1 simultaneous call.


On 5/26/06, Kevin Smith <kevin.smith at mercury.net> wrote:
>
> Hey everyone,
>
> A few employees have noticed some problem here and there when trying to
> make outgoing phone calls. After it happens, they try again, and are
> able to call through.
>
> The dial plan for outbound calling looks like below. Which I know they
> are getting to the Congestion part (which explains the busy) but what I
> can't seem to figure out is the cause for why they are getting sent there.
>
> exten => s,1,SetCallerID(${ARG1})
> exten => s,2,Wait(2)
> exten => s,3,Dial(${TRUNK1}/${ARG2})
> exten => s,4,Congestion(10)
> exten => s,104,Congestion(10)
>
> The log for a call looked like this
>
> May 26 12:21:08 VERBOSE[6997] logger.c:     -- Channel 0/4, span 1 got
> hangup request
> May 26 12:21:08 VERBOSE[16613] logger.c:     -- Zap/4-1 is circuit-busy
> May 26 12:21:08 VERBOSE[16613] logger.c:     -- Hungup 'Zap/4-1'
> May 26 12:21:08 VERBOSE[16613] logger.c:   == Everyone is busy/congested
> at this time (1:0/1/0)
>
> My question is it asterisk having an issue with the PRI or is the PRI
> really reporting the number is busy. I know one case like this I was
> calling home, and which when I got through to them, they were not even
> on the phone. Are there any tests that I can run on the T1 card in the
> server to the PRI? Any suggestions would be helpful.
>
> Kevin
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-- 
Lacy Moore
Aspendora, Inc.
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