[Asterisk-Users] Busy Signals

[Steve Totaro]

You could try pri debug span 1 and watch for anything that looks strange.

Lacy Moore - Aspendora wrote:
> I'd change s,104 to something along the lines of a playback for 
> debugging purposes just to be sure, but it looks as though all of your 
> channels are busy.  The way I am reading that is that you have 4 voice 
> channels on your PRI, is that correct?  Could you already have 4 
> simultaneous calls going on when this call is placed?
>  
> Other than that, the only thing I can think of is that you are getting 
> an all circuits are busy from your carrier.  Haven't yet encountered 
> this, so I don't know how this is reported on a PRI.
>  
> I guess one more thing, are you sure you are dialing the correct number? 
>  
> Maybe one more item, and this goes along with the first.  Is TRUNK1 is 
> defined as a group?  I ask this because if not, then I believe 
> Asterisk will use only the defined channel and not go to the next 
> available channel.  That being the case, you cannot have more than 1 
> simultaneous call.
>
>  
> On 5/26/06, *Kevin Smith* <kevin.smith at mercury.net 
> <mailto:kevin.smith at mercury.net>> wrote:
>
>     Hey everyone,
>
>     A few employees have noticed some problem here and there when
>     trying to
>     make outgoing phone calls. After it happens, they try again, and are
>     able to call through.
>
>     The dial plan for outbound calling looks like below. Which I know they
>     are getting to the Congestion part (which explains the busy) but
>     what I
>     can't seem to figure out is the cause for why they are getting
>     sent there.
>
>     exten => s,1,SetCallerID(${ARG1})
>     exten => s,2,Wait(2)
>     exten => s,3,Dial(${TRUNK1}/${ARG2})
>     exten => s,4,Congestion(10)
>     exten => s,104,Congestion(10)
>
>     The log for a call looked like this
>
>     May 26 12:21:08 VERBOSE[6997] logger.c:     -- Channel 0/4, span 1 got
>     hangup request
>     May 26 12:21:08 VERBOSE[16613] logger.c:     -- Zap/4-1 is
>     circuit-busy
>     May 26 12:21:08 VERBOSE[16613] logger.c:     -- Hungup 'Zap/4-1'
>     May 26 12:21:08 VERBOSE[16613] logger.c:   == Everyone is
>     busy/congested
>     at this time (1:0/1/0)
>
>     My question is it asterisk having an issue with the PRI or is the PRI
>     really reporting the number is busy. I know one case like this I was
>     calling home, and which when I got through to them, they were not even
>     on the phone. Are there any tests that I can run on the T1 card in the
>     server to the PRI? Any suggestions would be helpful.
>
>     Kevin
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>
> -- 
> Lacy Moore
> Aspendora, Inc.
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