<div>I'd change s,104 to something along the lines of a playback for debugging purposes just to be sure, but it looks as though all of your channels are busy. The way I am reading that is that you have 4 voice channels on your PRI, is that correct? Could you already have 4 simultaneous calls going on when this call is placed?
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<div>Other than that, the only thing I can think of is that you are getting an all circuits are busy from your carrier. Haven't yet encountered this, so I don't know how this is reported on a PRI.</div>
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<div>I guess one more thing, are you sure you are dialing the correct number? </div>
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<div>Maybe one more item, and this goes along with the first. Is TRUNK1 is defined as a group? I ask this because if not, then I believe Asterisk will use only the defined channel and not go to the next available channel. That being the case, you cannot have more than 1 simultaneous call.
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<div><span class="gmail_quote">On 5/26/06, <b class="gmail_sendername">Kevin Smith</b> <<a href="mailto:kevin.smith@mercury.net">kevin.smith@mercury.net</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Hey everyone,<br><br>A few employees have noticed some problem here and there when trying to<br>make outgoing phone calls. After it happens, they try again, and are
<br>able to call through.<br><br>The dial plan for outbound calling looks like below. Which I know they<br>are getting to the Congestion part (which explains the busy) but what I<br>can't seem to figure out is the cause for why they are getting sent there.
<br><br>exten => s,1,SetCallerID(${ARG1})<br>exten => s,2,Wait(2)<br>exten => s,3,Dial(${TRUNK1}/${ARG2})<br>exten => s,4,Congestion(10)<br>exten => s,104,Congestion(10)<br><br>The log for a call looked like this
<br><br>May 26 12:21:08 VERBOSE[6997] logger.c: -- Channel 0/4, span 1 got<br>hangup request<br>May 26 12:21:08 VERBOSE[16613] logger.c: -- Zap/4-1 is circuit-busy<br>May 26 12:21:08 VERBOSE[16613] logger.c: -- Hungup 'Zap/4-1'
<br>May 26 12:21:08 VERBOSE[16613] logger.c: == Everyone is busy/congested<br>at this time (1:0/1/0)<br><br>My question is it asterisk having an issue with the PRI or is the PRI<br>really reporting the number is busy. I know one case like this I was
<br>calling home, and which when I got through to them, they were not even<br>on the phone. Are there any tests that I can run on the T1 card in the<br>server to the PRI? Any suggestions would be helpful.<br><br>Kevin<br>
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