[Asterisk-Users] Polycom 601 Message Center

[William M Conlon]

sip debug enable (or whatever the CLI commad is)

This will show you the message for your phone, to make sure that it  
is non-zero.

then, you need to modify the phone.cfg to make the light turn on.   
make sure your subcribe (which I don't see) has a voicemail context,  
like mine below:

    <msg msg.bypassInstantMessage="0">
       <mwi msg.mwi.1.subscribe="1003 at default" msg.mwi. 
1.callBackMode="registration" msg.mwi.1.callBack="5003" msg.mwi. 
2.subscribe="" msg.mwi.2.callBackMode="disabled" msg.mwi. 
2.callBack="" msg.mwi.3.subscribe="" msg.mwi. 
3.callBackMode="disabled" msg.mwi.3.callBack="" msg.mwi. 
4.subscribe="" msg.mwi.4.callBackMode="disabled" msg.mwi. 
4.callBack="" msg.mwi.5.subscribe="" msg.mwi. 
5.callBackMode="disabled" msg.mwi.5.callBack="" msg.mwi. 
6.subscribe="" msg.mwi.6.callBackMode="disabled" msg.mwi.6.callBack=""/>
    </msg>

On Mar 24, 2006, at 5:59 PM, Kevin Smith wrote:

> Yes, everything is on the same server. Everything works, message  
> indication, e-mail, etc. But the count stays at zero. I would agree  
> with you too Aaron, it was in fact working on my phone. I'm  
> clueless as to what could be causing it.
>
> Kevin
>
> Aaron Daniel wrote:
>> Just curious, but is your voicemail on the same server that the  
>> phone registers with?  As long as your mwi is working, it should  
>> automatically receive a count of how many messages you have from  
>> asterisk.
>>
>> Aaron
>>
>> On Fri, 24 Mar 2006, Kevin Smith wrote:
>>
>>> While I know this is not a true asterisk problem, I figure  
>>> someone where may know. When you click on Messages and it gives  
>>> you the count of Urgent, New, etc. How can you make the phone  
>>> gather that information?
>>>
>>> For example, my phone shows me there is an e-mail. It also sends  
>>> an e-mail. Yet, when I click on message before I connect to the  
>>> contact center, it doesn't have any counts.
>>>
>>> Here is what part of the phone configuration looks like.
>>>
>>> <msg msg.bypassInstantMessage="0">
>>>     <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact"  
>>> msg.mwi.1.callBack="6245*" msg.mwi.2.subscribe="" msg.mwi. 
>>> 2.callBackMode="disabled" msg.mwi.2.callBack="" msg.mwi. 
>>> 3.subscribe="" msg.mwi.3.callBackMode="disabled" msg.mwi. 
>>> 3.callBack="" msg.mwi.4.subscribe="" msg.mwi. 
>>> 4.callBackMode="disabled" msg.mwi.4.callBack="" msg.mwi. 
>>> 5.subscribe="" msg.mwi.5.callBackMode="disabled" msg.mwi. 
>>> 5.callBack="" msg.mwi.6.subscribe="" msg.mwi. 
>>> 6.callBackMode="disabled" msg.mwi.6.callBack=""/>
>>>  </msg>
>>>
>>>
>>> Is there anything wrong?
>>>
>>> Thanks,
>>> Kevin
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>>
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Bill

William M. Conlon, P.E., Ph.D.
To the Point
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