[Asterisk-Users] Polycom 601 Message Center

[Kevin Smith]

Yes, everything is on the same server. Everything works, message 
indication, e-mail, etc. But the count stays at zero. I would agree with 
you too Aaron, it was in fact working on my phone. I'm clueless as to 
what could be causing it.

Kevin

Aaron Daniel wrote:
> Just curious, but is your voicemail on the same server that the phone 
> registers with?  As long as your mwi is working, it should 
> automatically receive a count of how many messages you have from 
> asterisk.
>
> Aaron
>
> On Fri, 24 Mar 2006, Kevin Smith wrote:
>
>> While I know this is not a true asterisk problem, I figure someone 
>> where may know. When you click on Messages and it gives you the count 
>> of Urgent, New, etc. How can you make the phone gather that information?
>>
>> For example, my phone shows me there is an e-mail. It also sends an 
>> e-mail. Yet, when I click on message before I connect to the contact 
>> center, it doesn't have any counts.
>>
>> Here is what part of the phone configuration looks like.
>>
>> <msg msg.bypassInstantMessage="0">
>>     <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" 
>> msg.mwi.1.callBack="6245*" msg.mwi.2.subscribe="" 
>> msg.mwi.2.callBackMode="disabled" msg.mwi.2.callBack="" 
>> msg.mwi.3.subscribe="" msg.mwi.3.callBackMode="disabled" 
>> msg.mwi.3.callBack="" msg.mwi.4.subscribe="" 
>> msg.mwi.4.callBackMode="disabled" msg.mwi.4.callBack="" 
>> msg.mwi.5.subscribe="" msg.mwi.5.callBackMode="disabled" 
>> msg.mwi.5.callBack="" msg.mwi.6.subscribe="" 
>> msg.mwi.6.callBackMode="disabled" msg.mwi.6.callBack=""/>
>>  </msg>
>>
>>
>> Is there anything wrong?
>>
>> Thanks,
>> Kevin
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>