[Asterisk-Users] Polycom 601 Message Center

[Nicholas Kathmann]

William M Conlon wrote:
> sip debug enable (or whatever the CLI commad is)
>
> This will show you the message for your phone, to make sure that it is 
> non-zero.
>
> then, you need to modify the phone.cfg to make the light turn on.  
> make sure your subcribe (which I don't see) has a voicemail context, 
> like mine below:
>
>    <msg msg.bypassInstantMessage="0">
>       <mwi msg.mwi.1.subscribe="1003 at default" 
> msg.mwi.1.callBackMode="registration" msg.mwi.1.callBack="5003" 
> msg.mwi.2.subscribe="" msg.mwi.2.callBackMode="disabled" 
> msg.mwi.2.callBack="" msg.mwi.3.subscribe="" 
> msg.mwi.3.callBackMode="disabled" msg.mwi.3.callBack="" 
> msg.mwi.4.subscribe="" msg.mwi.4.callBackMode="disabled" 
> msg.mwi.4.callBack="" msg.mwi.5.subscribe="" 
> msg.mwi.5.callBackMode="disabled" msg.mwi.5.callBack="" 
> msg.mwi.6.subscribe="" msg.mwi.6.callBackMode="disabled" 
> msg.mwi.6.callBack=""/>
>    </msg>
>
> On Mar 24, 2006, at 5:59 PM, Kevin Smith wrote:
>
>> Yes, everything is on the same server. Everything works, message 
>> indication, e-mail, etc. But the count stays at zero. I would agree 
>> with you too Aaron, it was in fact working on my phone. I'm clueless 
>> as to what could be causing it.
>>
>> Kevin
>>
>> Aaron Daniel wrote:
>>> Just curious, but is your voicemail on the same server that the 
>>> phone registers with?  As long as your mwi is working, it should 
>>> automatically receive a count of how many messages you have from 
>>> asterisk.
>>>
>>> Aaron
>>>
>>> On Fri, 24 Mar 2006, Kevin Smith wrote:
>>>
>>>> While I know this is not a true asterisk problem, I figure someone 
>>>> where may know. When you click on Messages and it gives you the 
>>>> count of Urgent, New, etc. How can you make the phone gather that 
>>>> information?
>>>>
>>>> For example, my phone shows me there is an e-mail. It also sends an 
>>>> e-mail. Yet, when I click on message before I connect to the 
>>>> contact center, it doesn't have any counts.
>>>>
>>>> Here is what part of the phone configuration looks like.
>>>>
>>>> <msg msg.bypassInstantMessage="0">
>>>>     <mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact" 
>>>> msg.mwi.1.callBack="6245*" msg.mwi.2.subscribe="" 
>>>> msg.mwi.2.callBackMode="disabled" msg.mwi.2.callBack="" 
>>>> msg.mwi.3.subscribe="" msg.mwi.3.callBackMode="disabled" 
>>>> msg.mwi.3.callBack="" msg.mwi.4.subscribe="" 
>>>> msg.mwi.4.callBackMode="disabled" msg.mwi.4.callBack="" 
>>>> msg.mwi.5.subscribe="" msg.mwi.5.callBackMode="disabled" 
>>>> msg.mwi.5.callBack="" msg.mwi.6.subscribe="" 
>>>> msg.mwi.6.callBackMode="disabled" msg.mwi.6.callBack=""/>
>>>>  </msg>
>>>>
>>>>
>>>> Is there anything wrong?
>>>>
>>>> Thanks,
>>>> Kevin
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>>>
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>
> Bill
>
> William M. Conlon, P.E., Ph.D.
> To the Point
> 345 California Avenue Suite 2
> Palo Alto, CA 94306
>    vox:  650.327.2175 (direct)
>    fax:  650.329.8335
> mobile:  650.906.9929
> e-mail:  mailto:bill at tothept.com
>    web:  http://www.tothept.com
>
Do you have the following in your sip.conf

mailbox=<whatever your number is>@<whatever your context is>

I've never been able to get the MWI working when using realtime SIP on 
the Polycoms, don't know if that will help.

Thanks,
Nick