[Asterisk-Users] OSHA requirement to "reach a live human" ??

[Doug Lytle]

Scott Plante wrote:
> Hi,
>
> We're using Asterisk to develop a specialized IVR system for our 
> employees and someone is telling us there is some OSHA requirement 
> that you have to always be able to reach a "live human" on such 
> systems. I've never heard of that and google didn't turn up anything 
> in my searches. This is *not* some kind of "report a spill" or crucial 
> system of any sort. It's a bit of a hassle because it wasn't going to 
> be connected to their main phone system. Anyone ever heard of such a 
> requirement from OSHA, or do you think someone is pulling my leg?
>

Our HR department said that it may well be a rule, and they'll 
investigate and I'll report back.

Doug