[Asterisk-Users] OSHA requirement to "reach a live human" ??

[Bob McDowell]

People love to blame things on acronyms.  Usually it's 'HIPPA' (which,
by the way is a clear indicator that they've never studied HIPAA),
sometimes OSHA, etc.

If it really is OSHA then it should be pretty easy to find out.  If (and
check first) your organization is on the up and up, call them and ask.
As I understand it, if you ask them there will be no penalties if they
find you in the wrong.  If they 'catch' you, then come the fines...


Bob McDowell

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Scott
Plante
Sent: Wednesday, March 15, 2006 9:37 AM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] OSHA requirement to "reach a live human" ??

Hi,

We're using Asterisk to develop a specialized IVR system for our
employees and someone is telling us there is some OSHA requirement that
you have to always be able to reach a "live human" on such systems. I've
never heard of that and google didn't turn up anything in my searches. 
This is *not* some kind of "report a spill" or crucial system of any
sort. It's a bit of a hassle because it wasn't going to be connected to
their main phone system. Anyone ever heard of such a requirement from
OSHA, or do you think someone is pulling my leg?

Scott