[Asterisk-Users] Call Transfer

Tom Vile tom.vile at gmail.com
Thu Oct 20 10:48:34 MST 2005


maybe its not setting the DTMF tones properly. What do you have setup for
the phone and extensions. Usually its rfc2833 but could be inband.

On 10/20/05, Rhonda Herron <rherron at relware.com> wrote:
>
>
> I have the phone specific directions to transfer calls, but I tried your
> suggestion. No go. I have 3 of the Eezee phones and call transfer
> doesn't work on any of them, so I really don't think it is hardware
> related. I think the problem may be with my feature.conf which had no
> reference to blindxfer or atxfer. I added them so my feature.conf now
> looks like this:
>
> transferdigittimeout => 3 ; Number of seconds to wait between
> digits when transfering a call
> ;courtesytone = beep ; Sound file to play to the parked caller
> ; when someone dials a parked call
> xfersound = beep ; to indicate an attended transfer is
> complete
> xferfailsound = beeperr ; to indicate a failed transfer
> ;adsipark = yes ; if you want ADSI parking announcements
> ;pickupexten = *8 ; Configure the pickup extension.
> Default is *8
> ;featuredigittimeout = 500 ; Max time (ms) between digits for
> ; feature activation. Default is 500
>
> [featuremap]
> blindxfer => # ; Blind transfer
> disconnect => *0 ; Disconnect
> ;automon => *1 ; One Touch Record
> atxfer => *2
>
>
> I rebooted my * server but still no go. Are there dependencies I am
> not aware of? Should [featuremap] be referenced elsewhere as well? I am
> working with * CVS 1.0.9 and have found an article on wiki that support
> for call transfer was added in 1.2. Are there other places I need to
> hack for this functionality?
>
> Thanks,
> -R
>
> Tom Vile wrote:
>
> > try # and then dial the extension.
> >
> > On 10/20/05, *Rhonda Herron* <rherron at relware.com
> > <mailto:rherron at relware.com>> wrote:
> >
> > Hello,
> >
> > I have my *@HOME working beautifully for basic call function. So now I
> > am testing extended functions for my office users and am hitting a
> > wall.
> > I simply need to be able to put a call on hold and forward it to any
> > another internal extension. I have an Eezee AT-320 IAX2 phone and
> > according to the directions, I simply select Hold > enter ext>
> > hit Fwd.
> > However when I press the button all I do is annoy the caller with
> > loud
> > button punching sounds. Does something need to be configured in * to
> > allow call transfer to work? I am using an inbound trunk from
> > Teliax- no
> > cards, just a T1 direct to my * server. I have found transfer
> > functions
> > for zapatel- but as I said I am just using the T1 and have no zapatel
> > trunks/configurations. I have also seen a lot of information for call
> > forwarding but that sets up a permanent forward function to a
> > specific
> > extension. I just want to be able to say "One moment, Mike can
> > help you
> > with that, let me transfer you" and then be able to do it. Since this
> > happens with all my AT-320 phones, I don't think it is hardware
> > related
> > and there is no mention of call transfer configuration for the phone
> > itself.
> >
> > Thanks
> >
> > -R
> > _______________________________________________
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> >
> >
> > --
> > Tom Vile
> > Baldwin Technology Solutions, Inc
> > Consulting - Web Design - VoIP Telephony
> > www.baldwintechsolutions.com <http://www.baldwintechsolutions.com> <
> http://www.baldwintechsolutions.com>
> > Phone: 518-631-2855 x205
> > Phone: 845-652-4578 x205
> > Phone: 978-203-3848 x205
> > Fax: 518-631-2856
> >
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--
Tom Vile
Baldwin Technology Solutions, Inc
Consulting - Web Design - VoIP Telephony
www.baldwintechsolutions.com <http://www.baldwintechsolutions.com>
Phone: 518-631-2855 x205
Phone: 845-652-4578 x205
Phone: 978-203-3848 x205
Fax: 518-631-2856
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