[Asterisk-Users] hold problem w/ GXP-2000 1.01.12

[Health Masters]

We will check that... but that would have affected us in 1.0.1.9 correct?
Im inclined to believe this is a phone problem less an * prob.  I dont 
understand the changing from pcmu to gsm while on hold
can someone explain if it is supposed to work like this.

Does the community have any influence with Grandstream? I have been 
watching the wiki seems we are logging allot of issues and wish list.

Tom Vile wrote:

>Check your DTMF setting on the phone and make sure it matches your
>extension in Asterisk, the default in the GXP-2000 is INBAND and you
>may have it set differently in Asterisk.
>
>On 11/16/05, Health Masters <techsupport at progressivehomehealth.com> wrote:
>  
>
>>We currently use the Grandstream GXP-2000 for our sip phones. Today we
>>upgraded our firmware to 1.01.12, it fixed allot of echo issues
>>especially on speaker. We found that after the upgraded that internal
>>users that put other internal users on hold are unable to regain the
>>call. In order to repick up the call the initiating user has to pick up
>>the far user off of hold and be placed on hold by the far user. We have
>>tested many times and this is the only way to regain the call. I dont
>>know if it matters but when the original user places the far user on
>>hold the music does not play and will only play when the second instance
>>of hold is done. Very strange any Ideas ? Any calls originating outside
>>of the sip network can be placed on hold with out problem,would this
>>have anything to do with zap versus sip? Also on the display when first
>>put on hold you can see that the call changes from pcmu to gsm then when
>>taken off hold goes to G.### until the other person has put you on hold
>>and picked you up does it go back to pcmu.
>>
>>Thanks
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>
>
>--
>Tom Vile
>Baldwin Technology Solutions, Inc
>Consulting - Web Design - VoIP Telephony
>www.baldwintechsolutions.com
>Phone: 518-631-2855 x205
>Phone: 978-203-3848 x205
>Fax:     518-631-2856
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