[Asterisk-Users] hold problem w/ GXP-2000 1.01.12

[Tom Vile]

It would not have affected you in 1.0.1.9 if you set the DTMF mode to
another setting.  Mine all got reset when I upgraded to 1.0.12 and 3
of the phones I used had to be factory reset and then apply the .12
for them to work properly.

On 11/17/05, Health Masters <techsupport at progressivehomehealth.com> wrote:
>  We will check that... but that would have affected us in 1.0.1.9 correct?
>  Im inclined to believe this is a phone problem less an * prob.  I dont
> understand the changing from pcmu to gsm while on hold
>  can someone explain if it is supposed to work like this.
>
>  Does the community have any influence with Grandstream? I have been
> watching the wiki seems we are logging allot of issues and wish list.
>
>
>  Tom Vile wrote:
>  Check your DTMF setting on the phone and make sure it matches your
> extension in Asterisk, the default in the GXP-2000 is INBAND and you
> may have it set differently in Asterisk.
>
> On 11/16/05, Health Masters
> <techsupport at progressivehomehealth.com> wrote:
>
>
>  We currently use the Grandstream GXP-2000 for our sip phones. Today we
> upgraded our firmware to 1.01.12, it fixed allot of echo issues
> especially on speaker. We found that after the upgraded that internal
> users that put other internal users on hold are unable to regain the
> call. In order to repick up the call the initiating user has to pick up
> the far user off of hold and be placed on hold by the far user. We have
> tested many times and this is the only way to regain the call. I dont
> know if it matters but when the original user places the far user on
> hold the music does not play and will only play when the second instance
> of hold is done. Very strange any Ideas ? Any calls originating outside
> of the sip network can be placed on hold with out problem,would this
> have anything to do with zap versus sip? Also on the display when first
> put on hold you can see that the call changes from pcmu to gsm then when
> taken off hold goes to G.### until the other person has put you on hold
> and picked you up does it go back to pcmu.
>
> Thanks
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> --
> Tom Vile
> Baldwin Technology Solutions, Inc
> Consulting - Web Design - VoIP Telephony
> www.baldwintechsolutions.com
> Phone: 518-631-2855 x205
> Phone: 978-203-3848 x205
> Fax: 518-631-2856
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--
Tom Vile
Baldwin Technology Solutions, Inc
Consulting - Web Design - VoIP Telephony
www.baldwintechsolutions.com
Phone: 518-631-2855 x205
Phone: 978-203-3848 x205
Fax:     518-631-2856