[Asterisk-Users] hold problem w/ GXP-2000 1.01.12

[Tom Vile]

Check your DTMF setting on the phone and make sure it matches your
extension in Asterisk, the default in the GXP-2000 is INBAND and you
may have it set differently in Asterisk.

On 11/16/05, Health Masters <techsupport at progressivehomehealth.com> wrote:
> We currently use the Grandstream GXP-2000 for our sip phones. Today we
> upgraded our firmware to 1.01.12, it fixed allot of echo issues
> especially on speaker. We found that after the upgraded that internal
> users that put other internal users on hold are unable to regain the
> call. In order to repick up the call the initiating user has to pick up
> the far user off of hold and be placed on hold by the far user. We have
> tested many times and this is the only way to regain the call. I dont
> know if it matters but when the original user places the far user on
> hold the music does not play and will only play when the second instance
> of hold is done. Very strange any Ideas ? Any calls originating outside
> of the sip network can be placed on hold with out problem,would this
> have anything to do with zap versus sip? Also on the display when first
> put on hold you can see that the call changes from pcmu to gsm then when
> taken off hold goes to G.### until the other person has put you on hold
> and picked you up does it go back to pcmu.
>
> Thanks
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--
Tom Vile
Baldwin Technology Solutions, Inc
Consulting - Web Design - VoIP Telephony
www.baldwintechsolutions.com
Phone: 518-631-2855 x205
Phone: 978-203-3848 x205
Fax:     518-631-2856