[Asterisk-Users] Agent Call Recording

[BJ Weschke]

 Yes. Set the channel variable MONITOR_FILENAME to be the filename of
your choice.

On 11/8/05, Julian Lyndon-Smith <asterisk at dotr.com> wrote:
> When recording inbound agent calls, if the queues use agent members
> (Agent/6000), we can get the calls recorded as agent-xxxx.yyyy.zzzz.gsm
> where xxxx is the agent number. However, if the queues use phone members
> (SIP/6000), the recorded filename is simply yyyy.zzzz.gsm. Is there any
> way of making the recorded file either agent-xxxx or even sip-xxxx where
> xxxx is the extension number.
>
> I had thought of changing the recording filename by sending calls from
> the queue into a certain context, but cannot figure out how to do that.
>
> Any clues would be most welcome.
>
> Julian.
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