[Asterisk-Users] Agent Call Recording

[Julian Lyndon-Smith]

Thanks, that was what I was trying to do - however, where do I put this 
? In what context are the calls being sent (is there a 
destinationcontext in the queues.conf ?)

At the moment, the queues.conf files specifies a member or several members:

Member => SIP/6000
Member => SIP/6001
Member => SIP/6002

etc.

What is puzzling me is where in the dialplan are calls to the members 
(not the queue itself) being sent to ?

Many thanks.

Julian

BJ Weschke wrote:
>  Yes. Set the channel variable MONITOR_FILENAME to be the filename of
> your choice.
> 
> On 11/8/05, Julian Lyndon-Smith <asterisk at dotr.com> wrote:
>> When recording inbound agent calls, if the queues use agent members
>> (Agent/6000), we can get the calls recorded as agent-xxxx.yyyy.zzzz.gsm
>> where xxxx is the agent number. However, if the queues use phone members
>> (SIP/6000), the recorded filename is simply yyyy.zzzz.gsm. Is there any
>> way of making the recorded file either agent-xxxx or even sip-xxxx where
>> xxxx is the extension number.
>>
>> I had thought of changing the recording filename by sending calls from
>> the queue into a certain context, but cannot figure out how to do that.
>>
>> Any clues would be most welcome.
>>
>> Julian.
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