[Asterisk-Users] Agent Call Recording
Julian Lyndon-Smith
asterisk at dotr.com
Tue Nov 8 12:48:25 MST 2005
When recording inbound agent calls, if the queues use agent members
(Agent/6000), we can get the calls recorded as agent-xxxx.yyyy.zzzz.gsm
where xxxx is the agent number. However, if the queues use phone members
(SIP/6000), the recorded filename is simply yyyy.zzzz.gsm. Is there any
way of making the recorded file either agent-xxxx or even sip-xxxx where
xxxx is the extension number.
I had thought of changing the recording filename by sending calls from
the queue into a certain context, but cannot figure out how to do that.
Any clues would be most welcome.
Julian.
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