[Asterisk-Users] Re: Terrible inbound call quality vs. outbound

[Robert Goodyear]

Nugget, thanks for your +1 on this thread. It looks like about five 
people have all corroborated my findings, which is statistically 
relevant enough to say VP is very messed up!

Doesn't it seem odd that it's only the one half of the conversation 
duplex? It almost seems like their hardware or the ENcoding half of 
their codecs are not keeping up with the stream, since they're able to 
DEcode my voice stream and play it over the PSTN bridge.

/rg

On Feb 2, 2005, at 8:25 AM, David McNett wrote:

> On 01-Feb-2005, Robert Goodyear wrote:
>> Sadly, VP seems to have a fairly high comparative "rating" against
>> other VOIP service while they seem to maintain horrible customer
>> support and crappy line quality. Sigh.
>>
>> I wonder why the TX side of the conversation is clear though? Seems
>> like the packets would be treated identically since it's a full-duplex
>> conversation.
>
> I have this exact same problem with one of my voicepulse connect
> DIDs, but not the other one.  This, I think, pretty clearly rules out
> any local asterisk-side configuration issues.
>
> My area code 512 DID is effectively unusable.  20-30% of all inbound
> calls afflicted.  The other party can hear me fine, but I can't make
> any sense out of what they're saying.
>
> My area code 510 DID has been flawless, however.  Clearly the problem
> is specific to the provider that voicepulse is using to supply their
> 512 DID service.
>
> I opened a ticket with voicepulse about three weeks ago, and I've 
> called
> two or three times to complain about the issue, but I've seen no 
> progress
> or improvement.
>
> -- 
> David McNett <nugget at slacker.com>
> http://slacker.com/~nugget/
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