[Asterisk-Users] Re: Terrible inbound call quality vs. outbound

[David McNett]

On 01-Feb-2005, Robert Goodyear wrote:
> Sadly, VP seems to have a fairly high comparative "rating" against 
> other VOIP service while they seem to maintain horrible customer 
> support and crappy line quality. Sigh.
> 
> I wonder why the TX side of the conversation is clear though? Seems 
> like the packets would be treated identically since it's a full-duplex 
> conversation.

I have this exact same problem with one of my voicepulse connect
DIDs, but not the other one.  This, I think, pretty clearly rules out 
any local asterisk-side configuration issues.

My area code 512 DID is effectively unusable.  20-30% of all inbound
calls afflicted.  The other party can hear me fine, but I can't make
any sense out of what they're saying.

My area code 510 DID has been flawless, however.  Clearly the problem
is specific to the provider that voicepulse is using to supply their
512 DID service.

I opened a ticket with voicepulse about three weeks ago, and I've called
two or three times to complain about the issue, but I've seen no progress
or improvement.

-- 
David McNett <nugget at slacker.com>
http://slacker.com/~nugget/