[Asterisk-Users] Error on using queue.

[Dov Bigio]

How is your agents.conf ? How is your login in extensions.conf?
  ----- Original Message ----- 
  From: gc 
  To: Dov Bigio ; Asterisk Users Mailing List - Non-Commercial Discussion 
  Sent: Thursday, December 01, 2005 2:53 PM
  Subject: Re: [Asterisk-Users] Error on using queue.


  Thanks. I made change to joinempty=yes. And now I can hear the music on hold. But it would not ring the agent even if I login agent in. When I run show queue command under CLI, I got these messages:
  queue1       has 1 calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:2, SL:0.0% within 0s
     Members:
        Agent/5555555997 (Unavailable) has taken no calls yet
        Agent/5555555998 (Unavailable) has taken no calls yet
    
  It seems that something wrong with my config file, it did not login any agent.


    ----- Original Message ----- 
    From: Dov Bigio 
    To: Asterisk Users Mailing List - Non-Commercial Discussion 
    Sent: Thursday, December 01, 2005 8:33 AM
    Subject: Re: [Asterisk-Users] Error on using queue.


    If you are using 1.2, it might be the joinempty and leavewhenempty parameters.
    Their default are different than the 1.0.x releases
      ----- Original Message ----- 
      From: gc 
      To: Asterisk Users Mailing List - Non-Commercial Discussion 
      Sent: Thursday, December 01, 2005 11:27 AM
      Subject: [Asterisk-Users] Error on using queue.


      I am trying to use * as ACD server for our sip proxy.
      I first dial 5555559999 to login 5555555598 as ACD agent it worked fine and then when I dialed 5555555598, I got these messages from * CLI:

          -- Executing Answer("SIP/5555555598-f718", "") in new stack
          -- Executing Ringing("SIP/5555555598-f718", "") in new stack
          -- Executing Wait("SIP/5555555598-f718", "2") in new stack
          -- Executing Queue("SIP/5555555598-f718", "queue1") in new stack
      Nov 30 16:54:12 WARNING[7579]: app_queue.c:3078 queue_exec: Unable to join queue 'queue1'
          -- Executing Hangup("SIP/5555555598-f718", "") in new stack
        == Spawn extension (default, 5555555599, 5) exited non-zero on 'SIP/5025155598-f718'

      Can anybody tell me what cause this problem?
      The followings are my configuration files:

      extensions.conf:
      [default]
      ;For incoming call to ring into the queue.
      exten=> 5555555599,1,Answer
      exten=> 5555555599,2,Ringing
      exten=> 5555555599,3,Wait(2)
      exten=> 5555555599,4,Queue(queue1)
      exten=> 5555555599,5,Hangup
      ;Agent login
      exten => 5555559999,1,AgentCallBackLogin(|${CALLERIDNUM}@default)
      ;Agent logout
      exten => 5555558888,1,AgentCallBackLogin(|1)

      exten => 5555555597,1,Dial(SIP/5555555597)
      exten => 5555555598,1,Dial(SIP/5555555598)

      agents.conf:
      [Agent1]
      agent => 5555555597,1111,Gary1
      agent => 5555555598,1111,Gary2

      queues.conf:
      [queue1]
      musiconhold = default
      strategy=ringall
      timeout=15
      retry=5
      wrapuptime=0
      maxlen = 0
      announce-frequency = 0
      announce-holdtime = no
      member => Agent1/5555555997
      member => Agent1/5555555998

      sip.conf:
      port=5060
      bindaddr=192.168.111.11
      context=default
      allow=ulaw

      [5555555597]
      type=friend
      username=5555555597
      insecure=very
      canreinvite=no
      context=default
      host=192.168.111.2

      [5555555598]
      type=friend
      username=5555555598
      insecure=very
      canreinvite=no
      context=default
      host=192.168.111.2











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