[Asterisk-Users] Error on using queue.

[gc]

My aterisk is working now. I had some spelling mistakes in queues.conf. 
Thanks for your help.
  ----- Original Message ----- 
  From: Dov Bigio 
  To: gc ; Asterisk Users Mailing List - Non-Commercial Discussion 
  Sent: Thursday, December 01, 2005 12:22 PM
  Subject: Re: [Asterisk-Users] Error on using queue.


  How is your agents.conf ? How is your login in extensions.conf?
    ----- Original Message ----- 
    From: gc 
    To: Dov Bigio ; Asterisk Users Mailing List - Non-Commercial Discussion 
    Sent: Thursday, December 01, 2005 2:53 PM
    Subject: Re: [Asterisk-Users] Error on using queue.


    Thanks. I made change to joinempty=yes. And now I can hear the music on hold. But it would not ring the agent even if I login agent in. When I run show queue command under CLI, I got these messages:
    queue1       has 1 calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:2, SL:0.0% within 0s
       Members:
          Agent/5555555997 (Unavailable) has taken no calls yet
          Agent/5555555998 (Unavailable) has taken no calls yet
      
    It seems that something wrong with my config file, it did not login any agent.


      ----- Original Message ----- 
      From: Dov Bigio 
      To: Asterisk Users Mailing List - Non-Commercial Discussion 
      Sent: Thursday, December 01, 2005 8:33 AM
      Subject: Re: [Asterisk-Users] Error on using queue.


      If you are using 1.2, it might be the joinempty and leavewhenempty parameters.
      Their default are different than the 1.0.x releases
        ----- Original Message ----- 
        From: gc 
        To: Asterisk Users Mailing List - Non-Commercial Discussion 
        Sent: Thursday, December 01, 2005 11:27 AM
        Subject: [Asterisk-Users] Error on using queue.


        I am trying to use * as ACD server for our sip proxy.
        I first dial 5555559999 to login 5555555598 as ACD agent it worked fine and then when I dialed 5555555598, I got these messages from * CLI:

            -- Executing Answer("SIP/5555555598-f718", "") in new stack
            -- Executing Ringing("SIP/5555555598-f718", "") in new stack
            -- Executing Wait("SIP/5555555598-f718", "2") in new stack
            -- Executing Queue("SIP/5555555598-f718", "queue1") in new stack
        Nov 30 16:54:12 WARNING[7579]: app_queue.c:3078 queue_exec: Unable to join queue 'queue1'
            -- Executing Hangup("SIP/5555555598-f718", "") in new stack
          == Spawn extension (default, 5555555599, 5) exited non-zero on 'SIP/5025155598-f718'

        Can anybody tell me what cause this problem?
        The followings are my configuration files:

        extensions.conf:
        [default]
        ;For incoming call to ring into the queue.
        exten=> 5555555599,1,Answer
        exten=> 5555555599,2,Ringing
        exten=> 5555555599,3,Wait(2)
        exten=> 5555555599,4,Queue(queue1)
        exten=> 5555555599,5,Hangup
        ;Agent login
        exten => 5555559999,1,AgentCallBackLogin(|${CALLERIDNUM}@default)
        ;Agent logout
        exten => 5555558888,1,AgentCallBackLogin(|1)

        exten => 5555555597,1,Dial(SIP/5555555597)
        exten => 5555555598,1,Dial(SIP/5555555598)

        agents.conf:
        [Agent1]
        agent => 5555555597,1111,Gary1
        agent => 5555555598,1111,Gary2

        queues.conf:
        [queue1]
        musiconhold = default
        strategy=ringall
        timeout=15
        retry=5
        wrapuptime=0
        maxlen = 0
        announce-frequency = 0
        announce-holdtime = no
        member => Agent1/5555555997
        member => Agent1/5555555998

        sip.conf:
        port=5060
        bindaddr=192.168.111.11
        context=default
        allow=ulaw

        [5555555597]
        type=friend
        username=5555555597
        insecure=very
        canreinvite=no
        context=default
        host=192.168.111.2

        [5555555598]
        type=friend
        username=5555555598
        insecure=very
        canreinvite=no
        context=default
        host=192.168.111.2











------------------------------------------------------------------------


        _______________________________________________
        --Bandwidth and Colocation provided by Easynews.com --

        Asterisk-Users mailing list
        To UNSUBSCRIBE or update options visit:
           http://lists.digium.com/mailman/listinfo/asterisk-users



--------------------------------------------------------------------------


      _______________________________________________
      --Bandwidth and Colocation provided by Easynews.com --

      Asterisk-Users mailing list
      To UNSUBSCRIBE or update options visit:
         http://lists.digium.com/mailman/listinfo/asterisk-users
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20051202/d8485590/attachment.htm