[Asterisk-Users] Polycom IP 600

[John Baker]

Did you try the new sip firmware update?  The latest is version 1.2 and
has some fixes for what you're trying to do.

John

On Mon, 2004-06-14 at 14:21, Tor Roberts wrote:
> Eric,
> I tried this and could not get it to work. What I ended up doing is 
> giving each button a different extension and then set the phone to 
> "divert" to the second extension on busy. This is done with the "busy 
> divert.busy.1.enabled="  and  "divert.busy.1.contact=" tags in the 
> phones config file. This has some drawbacks in that you have to make way 
> more extensions, but you also have to use call waiting on each line.
> If there is a better way to do it, I would like to hear it. But this 
> does get the job done. It would be great if you could just register all 
> the lines to the same extension.
> 
> -Tor Roberts
> 
> Eric Mandel wrote:
> 
> >I am getting ready to install Asterisk and I was looking into the Polycom
> >IP600 phones. I spoke with Polycom sales to verify the multiple line
> >appearance and they said it would work. More specifically, if lines 1-3 all
> >contain the same SIP registration info, the Polycom will only send out 1 SIP
> >registration to the server and then handle the calls ringing on multiple
> >lines. 
> >
> >I was wondering if anyone can confirm that this works with the polycoms. I
> >know the 7960s support this, but I want to make sure the Polycom sales team
> >wasn't just saying Yes to make the sale.
> >
> >Any comments are appreciated.
> >
> >-Eric 
> >
> >-----Original Message-----
> >Subject: fwd on busy when calling multiple extensions at once 
> >
> >Chris A. Icide wrote:
> >
> >  
> >
> >>IMHO, the Polycom IP600 is a superior phone to the cisco 79XX phones.  
> >>I base this off of having had both an IP600 and a 7960.  The two 
> >>advantages the 7960 had over the IP600 was appearance and ease of 
> >>configuration.  Outside of that, the IP600 (IMHO) beat the cisco hands 
> >>down.
> >>
> >>Now, you MAY want to try registering all 6 lines on the polycom to the 
> >>same line and see if the phone handles that as well as the cisco.  If 
> >>it does, then you are set.  Otherwise, you will need some complex 
> >>configuration work in your extensions.conf to achieve what you are 
> >>looking to achieve.
> >>
> >>Some thoughts:
> >>
> >>What do you want to happen when one of the call takers has all 6 lines 
> >>in use?
> >>
> >>Have you considered using queues to do what you need?
> >>
> >>-Chris
> >>
> >>On 10:08 AM 5/22/2004, Brian Cuthie wrote:
> >>    
> >>
> >>>You might consider using the Cisco SIP phones. They're smart enough 
> >>>to accept incoming calls for as many call appearances you have with 
> >>>the same SIP registration.
> >>>
> >>>-brian
> >>>
> >>>Tor Roberts wrote:
> >>>
> >>>      
> >>>
> >>>>Hi,
> >>>>I am setting up a dispatch center where will have 4 call takers, 
> >>>>all with Polycom IP 600 Sip phones. Each phone will be setup with 6 
> >>>>extensions each. When a new call comes in, the first extension on 
> >>>>all the phones will ring. This works fine, the problem is when one 
> >>>>of the dispatchers is already using her first extension and another 
> >>>>call comes in. What happens now is that the remaining 3 phones ring 
> >>>>on the first extension, but the dispatcher who is on a call, her 
> >>>>phone does not ring. I want her second extension ring along with 
> >>>>the other 3 phones first extensions.
> >>>>
> >>>>In sip.conf I have all the extensions set to incominglimit=1 and 
> >>>>the pertinent part of extensions.conf is:
> >>>>
> >>>>exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr)
> >>>>exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
> >>>>
> >>>>and so on.
> >>>>
> >>>>If anybody has any insight, or a better solution, that would be great.
> >>>>
> >>>>Thanks,
> >>>>
> >>>>-Tor Roberts
> >>>>        
> >>>>
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
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> >  
> >
> 
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