[Asterisk-Users] Polycom IP 600

[Tor Roberts]

John,
No, I have not tried 1.2, I did not know it was even out. Can this be 
downloaded from Polycom's site? If so, I will try it out.

-Tor

John Baker wrote:

>Did you try the new sip firmware update?  The latest is version 1.2 and
>has some fixes for what you're trying to do.
>
>John
>
>On Mon, 2004-06-14 at 14:21, Tor Roberts wrote:
>  
>
>>Eric,
>>I tried this and could not get it to work. What I ended up doing is 
>>giving each button a different extension and then set the phone to 
>>"divert" to the second extension on busy. This is done with the "busy 
>>divert.busy.1.enabled="  and  "divert.busy.1.contact=" tags in the 
>>phones config file. This has some drawbacks in that you have to make way 
>>more extensions, but you also have to use call waiting on each line.
>>If there is a better way to do it, I would like to hear it. But this 
>>does get the job done. It would be great if you could just register all 
>>the lines to the same extension.
>>
>>-Tor Roberts
>>
>>Eric Mandel wrote:
>>
>>    
>>
>>>I am getting ready to install Asterisk and I was looking into the Polycom
>>>IP600 phones. I spoke with Polycom sales to verify the multiple line
>>>appearance and they said it would work. More specifically, if lines 1-3 all
>>>contain the same SIP registration info, the Polycom will only send out 1 SIP
>>>registration to the server and then handle the calls ringing on multiple
>>>lines. 
>>>
>>>I was wondering if anyone can confirm that this works with the polycoms. I
>>>know the 7960s support this, but I want to make sure the Polycom sales team
>>>wasn't just saying Yes to make the sale.
>>>
>>>Any comments are appreciated.
>>>
>>>-Eric 
>>>
>>>-----Original Message-----
>>>Subject: fwd on busy when calling multiple extensions at once 
>>>
>>>Chris A. Icide wrote:
>>>
>>> 
>>>
>>>      
>>>
>>>>IMHO, the Polycom IP600 is a superior phone to the cisco 79XX phones.  
>>>>I base this off of having had both an IP600 and a 7960.  The two 
>>>>advantages the 7960 had over the IP600 was appearance and ease of 
>>>>configuration.  Outside of that, the IP600 (IMHO) beat the cisco hands 
>>>>down.
>>>>
>>>>Now, you MAY want to try registering all 6 lines on the polycom to the 
>>>>same line and see if the phone handles that as well as the cisco.  If 
>>>>it does, then you are set.  Otherwise, you will need some complex 
>>>>configuration work in your extensions.conf to achieve what you are 
>>>>looking to achieve.
>>>>
>>>>Some thoughts:
>>>>
>>>>What do you want to happen when one of the call takers has all 6 lines 
>>>>in use?
>>>>
>>>>Have you considered using queues to do what you need?
>>>>
>>>>-Chris
>>>>
>>>>On 10:08 AM 5/22/2004, Brian Cuthie wrote:
>>>>   
>>>>
>>>>        
>>>>
>>>>>You might consider using the Cisco SIP phones. They're smart enough 
>>>>>to accept incoming calls for as many call appearances you have with 
>>>>>the same SIP registration.
>>>>>
>>>>>-brian
>>>>>
>>>>>Tor Roberts wrote:
>>>>>
>>>>>     
>>>>>
>>>>>          
>>>>>
>>>>>>Hi,
>>>>>>I am setting up a dispatch center where will have 4 call takers, 
>>>>>>all with Polycom IP 600 Sip phones. Each phone will be setup with 6 
>>>>>>extensions each. When a new call comes in, the first extension on 
>>>>>>all the phones will ring. This works fine, the problem is when one 
>>>>>>of the dispatchers is already using her first extension and another 
>>>>>>call comes in. What happens now is that the remaining 3 phones ring 
>>>>>>on the first extension, but the dispatcher who is on a call, her 
>>>>>>phone does not ring. I want her second extension ring along with 
>>>>>>the other 3 phones first extensions.
>>>>>>
>>>>>>In sip.conf I have all the extensions set to incominglimit=1 and 
>>>>>>the pertinent part of extensions.conf is:
>>>>>>
>>>>>>exten => s,1,Dial(SIP/5000&SIP5001&SIP5002&SIP5003,20,tr)
>>>>>>exten => s,2,Dial(SIP/5004&SIP5005&SIP5006&SIP5007,20,tr)
>>>>>>
>>>>>>and so on.
>>>>>>
>>>>>>If anybody has any insight, or a better solution, that would be great.
>>>>>>
>>>>>>Thanks,
>>>>>>
>>>>>>-Tor Roberts
>>>>>>       
>>>>>>
>>>>>>            
>>>>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
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>>>
>>>      
>>>
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>>    
>>
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