[asterisk-users] asterisk queues in off-hook mode ?
khamlichi.khalil at gmail.com
Tue Dec 19 15:18:34 CST 2017
thanks Richard, you just solved my problem.
On Tue, Dec 19, 2017 at 9:05 PM, Richard Mudgett <rmudgett at digium.com> wrote:
> On Tue, Dec 19, 2017 at 2:56 PM, Khalil Khamlichi
> <khamlichi.khalil at gmail.com> wrote:
>> I am looking to configure asterisk queues in off-hook mode, that is,
>> the agent calls into the system and stays connected to this call, when
>> new customer calls, he is redirected to the queue which should
>> distribute to connected agents. is this possible on teh actual
>> app_queue or we would need to implement it using ARI.
>> Thanks in advance.
> You need to use app_queue with app_agent_pool for your agents.
>  https://wiki.asterisk.org/wiki/display/AST/Asterisk+13+Application_Queue
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> Check out the new Asterisk community forum at:
> New to Asterisk? Start here:
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
More information about the asterisk-users