[asterisk-users] Voicemail asking for login

J Montoya or A J Stiles asterisk_list at earthshod.co.uk
Wed Apr 19 10:57:46 CDT 2017

On Wednesday 19 Apr 2017, D'Arcy Cain wrote:
> On 2017-04-19 02:39 AM, Pete Mundy wrote:
> > Hmm... Above my pay grade I'm afraid! Looking at your 'voicemail
> > 
>  > show users' I can't see why the vm_authenticate function is
>  > failing to read the username :(
> I can answer that one.  It's because we can't enter 'stocktrans2' from a
> telephone so we just hang up.  The question is, why does it ask for the
> mailbox in the first place>

I fished this out of an old extensions.conf from a defunct project.  It might 
be relevant to your use case:

exten => 1571,1,NoOp(Call to 1571: voicemail retrieval)
exten => 1571,n,AGI(lookup_caller_id.agi,${CALLERID(num)})
exten => 1571,n,NoOp(CLID is ${clid})
exten => 1571,n,VoiceMailMain(${clid},s)

The AGI script  `lookup_caller_id.agi`  sets the variable  ${clid}  to the 
caller's extension number, after which their mailbox is named  (although there 
is no reason not to set another variable, such as ${mbox} to hold the mailbox 
if you want).  In the call to voicemailmail() we specify this mailbox, and 
also use the  `s`  option to skip password checking  (it was safe in this 
situation to assume that nobody had physical access to a phone who definitely 
should not have had access to its user's voicemail messages).

The upshot of this was, if you dialled 1571 from your own phone, then you got 
put straight through to your own voicemail, without logging in.  


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