[asterisk-users] Asterisk 13 MWI

George Joseph gjoseph at digium.com
Tue Jul 12 21:27:49 CDT 2016

On Tue, Jul 12, 2016 at 11:55 AM, Carlos Chavez <cursor at telecomabmex.com>

>     I am still a little confused about how to activate MWI with PJSIP on
> Asterisk 13.9.1.  I use realtime for configuration.  So far I have tried
> setting both the mailboxes field on ps_endpoints and the mailboxes field in
> ps_aors but I cannot get the indicator lamp to blink on any of my phones
> (Digium, Aastra and Yealink).  I have tried just the number of the mailbox
> and also adding the context.
>     Any pointers?

It should work with "mailboxes = <mailbox>@<vm_context>".  Are your phones
set to subscribe for MWI or do they expect unsolicited NOTIFYs for MWI?  If
you set mailboxes on the endpoint, then you'll be sending unsolicited
NOTIFYs but if the phone does subscribe, the subscription request will
still work.  If specified on the aor, the phone MUST subscribe.
 "allow_subscribe = yes" must also be set on the endpoint for the
subscribes to succeed.

Can you tell if the NOTIFY messages are actually going out but maybe being
ignored by the phones?

Since you're using realtime, did you do a "module reload res_pjsip" or
restart asterisk after making the database changes?  Just changing the
fields in the database won't trigger the MWI code to start sending
unsolicited NOTIFYs.

> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez
> +52 (55)9116-91161
> --
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George Joseph
Digium, Inc. | Software Developer
445 Jan Davis Drive NW - Huntsville, AL 35806 - US
Check us out at: www.digium.com & www.asterisk.org
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