[asterisk-users] Polycom SoundStation IP 6000 does not register

[Mauricio Tavares]

On Wed, Dec 21, 2016 at 7:50 AM, Yves <yves030 at gmx.de> wrote:
> Hi Mark,
>
> yes, you are right... these are different VLANs
> I configured the other phone to use the same IP (192.168.1.13)... and it
> worked flawlessly... on the SAME Networkcable in the same plug...
> so it must have something to do with the polycom phone config... remember...
> when I use tcp the phone tries to register, but does not even try with
> udp...
>
> thank you,
> yves
>
      I am a bit confused: is your problematic phone's IP 192.168.0.13
(what the error log is reporting below) or 192.168.1.13?

>
> Am 21.12.2016 um 13:34 schrieb Mark Wiater:
>
> Yves,
>
> Didn't you say that
>
> AsteriskServer: 192.168.1.211
> SIP-user: 165
>
> ?
>
> On 12/21/2016 4:24 AM, Yves wrote:
>
> . It is sure for 100% that there is no firewall or something else mangeling
> in between... another Hardphone works as expected using the same
> Netzworkcable on the same Networkplug with UDP on Port 5060...
>
>
> This other hardphone, what IP does it have?
>
>
> 000050.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask
> 255.255.255.0
>
> The line above suggests to me that your phone and your asterisk server are
> on a different network, there has to be something that routes between those
> two networks. Often what routes, can firewall.
>
> 000122.941|sip  |4|03|Registration failed User: 165, Error Code:480
> Temporarily not available
>
>
>
> Mark
>
>
>
>
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