[asterisk-users] Polycom SoundStation IP 6000 does not register

Yves yves030 at gmx.de
Wed Dec 21 06:50:37 CST 2016

Hi Mark,

yes, you are right... these are different VLANs
I configured the other phone to use the same IP ( and it 
worked flawlessly... on the SAME Networkcable in the same plug...
so it must have something to do with the polycom phone config... 
remember... when I use tcp the phone tries to register, but does not 
even try with udp...

thank you,

Am 21.12.2016 um 13:34 schrieb Mark Wiater:
> Yves,
> Didn't you say that
>> AsteriskServer:
>> SIP-user: 165
> ?
> On 12/21/2016 4:24 AM, Yves wrote:
>> . It is sure for 100% that there is no firewall or something else 
>> mangeling
>> in between... another Hardphone works as expected using the same 
>> Netzworkcable on the same Networkplug with UDP on Port 5060...
> This other hardphone, what IP does it have?
>> 000050.848|cfg  |*|03|RT|Primary IP changed to subnet 
>> mask
> The line above suggests to me that your phone and your asterisk server 
> are on a different network, there has to be something that routes 
> between those two networks. Often what routes, can firewall.
>> 000122.941|sip |4|03|Registration failed User: 165, Error Code:480 
>> Temporarily not available
> Mark

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