[asterisk-users] Polycom SoundStation IP 6000 does not register

[Yves]

sorry... typo....
the problematic phone has the 192.168.0.13
the asterisk has 192.168.1.211

when i connect a snom phone on the cable that was in the soundstation 
6000 before and configure the
phone to use 192.168.0.13 it does register on the asterisk via 5060/UDP...

it would be helpful if someone, that has a running soundstation ip 6000 
could send the configuration... :-/

regards,
yves


Am 21.12.2016 um 15:13 schrieb Mauricio Tavares:
> On Wed, Dec 21, 2016 at 7:50 AM, Yves <yves030 at gmx.de> wrote:
>> Hi Mark,
>>
>> yes, you are right... these are different VLANs
>> I configured the other phone to use the same IP (192.168.1.13)... and it
>> worked flawlessly... on the SAME Networkcable in the same plug...
>> so it must have something to do with the polycom phone config... remember...
>> when I use tcp the phone tries to register, but does not even try with
>> udp...
>>
>> thank you,
>> yves
>>
>        I am a bit confused: is your problematic phone's IP 192.168.0.13
> (what the error log is reporting below) or 192.168.1.13?
>
>> Am 21.12.2016 um 13:34 schrieb Mark Wiater:
>>
>> Yves,
>>
>> Didn't you say that
>>
>> AsteriskServer: 192.168.1.211
>> SIP-user: 165
>>
>> ?
>>
>> On 12/21/2016 4:24 AM, Yves wrote:
>>
>> . It is sure for 100% that there is no firewall or something else mangeling
>> in between... another Hardphone works as expected using the same
>> Netzworkcable on the same Networkplug with UDP on Port 5060...
>>
>>
>> This other hardphone, what IP does it have?
>>
>>
>> 000050.848|cfg  |*|03|RT|Primary IP changed to 192.168.0.13 subnet mask
>> 255.255.255.0
>>
>> The line above suggests to me that your phone and your asterisk server are
>> on a different network, there has to be something that routes between those
>> two networks. Often what routes, can firewall.
>>
>> 000122.941|sip  |4|03|Registration failed User: 165, Error Code:480
>> Temporarily not available
>>
>>
>>
>> Mark
>>
>>
>>
>>
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