[asterisk-users] Polycom SoundStation IP 6000 does not register
motty.cruz at gmail.com
Mon Dec 19 11:59:33 CST 2016
can you provide the configuration on sip.conf file? Do you have the following settings under the account number or ext number?
for instance my configuration sip.conf file is as follow:
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Olivier
Sent: Monday, December 19, 2016 9:51 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom SoundStation IP 6000 does not register
2016-12-19 16:26 GMT+01:00 Yves <yves030 at gmx.de>:
I am pulling my hair for days now...
I can´t get a PolyCom SoundStation IP 6000 (Conferencephone) to register with my Asterisk.
There are no SIP Packets arriving at my asterisk at all... and it has nothing to do with a firewall or similar...
Does anybody have a running SoundStation IP 6000 registerd with asterisk?
yes, I've got several of them running.
If so... would you please be so kind to tell me whats wrong with my setup?
(the SIP-Settings on asterisk-side are OK, tested with a normal Softphone... registering and placing calls is no problem...)
The phone-log only says: "Registration failed User: 165, Error Code:480 Temporarily not available"
I tried with newest firmware, resetting to factory 100 times, using a provisionig file (which the SoundStation correctly downloads)
but it is always the same... the SoundStation does not contact the asterisk for registering...
1. Do you have any switch able to mirror traffic sent and received by Polycom phone ?
Capturing such traffic would help to understand what's happening.
2. Some phones support zero touch config with which they download their config files from the Internet.
Are you sure this doesn't happen ?
3. Is SNTP/NTP correctly configured on the phone ?
SoundStation IP 6000
I can ping the phone from the asterisk, the phone can reach the asterisk server (as it downloads the tftp files, if used with
a provisioning profile), so the route and everything is correct... I even connected another Hardphone on the same cable
that stuck in the Polycom... no problem... the other phone can register and works, so there is really no cable or firewall
related problem here... it must be a setting!
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
Check out the new Asterisk community forum at: https://community.asterisk.org/
New to Asterisk? Start here:
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the asterisk-users