[asterisk-users] Polycom phone registering

[Michael Ulitskiy]

It sounds like you have problems with your firewall. Your 401 replies don't reach the phones.

On Thursday, October 08, 2015 02:50:24 PM Jerry Geis wrote:
> Do polycom phones not LIKE using something other than port 5060 ???
> 
> I have five of them behind a firewall and my asterisk server is remote.
> Other devices are registering just fine, just not my polycom phones.
> 
> Today I notices that ONE registered, but it grabbed port 5060.
> 
> 1004/1004                 12.215.64.135                            D  Yes
>      Yes            55068
> 1006/1006                 12.215.64.135                            D  Yes
>      Yes            55066
> 401/401                   (Unspecified)                            D  Yes
>      Yes            0
> 510/510                   (Unspecified)                            D  Yes
>      Yes            0
> 511/511                   12.215.64.135                            D  Yes
>      Yes            5060
> 524/524                   (Unspecified)                            D  Yes
>      Yes            0
> 535/535                   (Unspecified)                            D  Yes
>      Yes            0
> 537/537                   (Unspecified)                            D  Yes
>      Yes            0
> 
> The 1XXX are non polycom phones and are working just fine. The other devices
> are polycom phones and only one is registering.
> 
> Each has this exact definition but unique to extension of course:
> 
> [524]
> type=friend
> defaultname=524
> defaultuser=524
> secret=XXXXXXXX
> dtmfmode=RFC2833
> host=dynamic
> description=Polycom 0004f2323292
> 
> context=smvoice-sip
> rtptimeout=60
> rtpholdtimeout=60
> rtpkeepalive=60
> callerid="Jerry"
> qualify=no
> canreinvite=yes
> timezone=1
> nat=force_rport,comedia
> disallow=all
> allow=g722
> allow=ulaw
> allow=alaw
> 
> I am getting "401 unathorized" as the response going to the polycom phones
> - then nothing back from the phone until the next registration attempt.
> 
> How do I either make the polycom ONLY use port 5060 or tell teh polycom its
> OK to use another port?
> 
> I tried takign off the force_rport and just leave comedia but that did not
> make a
> difference either.
> 
> thanks,
> 
> Jerry
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