[asterisk-users] I'm not able to register Softphone(X-lite) in asterisk(Which is installed in EC2 Cloud).

[Abdenasser Ghomri]

Hi,

Try as a first step a tcpdump capture to verify if the softphone is
actually sending the register message to the server.

For me it seems like the softphone is not able to reach the server !

Best Regards,

On Fri, Apr 24, 2015 at 10:55 AM, Helvio Junior <helvio.listas at gmail.com>
wrote:

> Hi Akhilesh,
>
> SIP protocol use port 5060 (default) and many other ports to stablish
> calls. You need to check if there is AWS firewall rule that allow your
> communication from your client external IP and your AWS host.
>
> Also, think in use IAX intead of SIP, because SIP protocol has many
> trouble when used with NAT, also IAX protocol use only one port (4569) to
> everything. When i need allow external clients (throught NAT or not) i used
> to use IAX.
>
> If you want i can help you in your environment (SIP or IAX).
>
> Att,
> Hélvio Junior
> SafeId - Gestão de identidades e Acessos
> +55 41 | 9893-2694, single-sign-on.com.br
> helvio.junior at safetrend.com.br
>
> On 24/04/2015 06:35, akhilesh chand wrote:
>
>> Hi Guenther,
>>
>> Thanks for ur reply I have concern from long time I'm not able to login
>> through softphone with AWS Cloud.Please let me know is there any document
>> or guide line for the same.
>>
>>
>>
>> Regards
>> Akhilesh
>>
>>
>
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