[asterisk-users] Asterisk Phone ( Telecom feature )

Wed Oct 8 13:40:04 CDT 2014

This is free software supported by volunteers who are helping you 
because somewhere in the past someone helped them or perhaps they were 
just brought up properly.

No one really cares about how many clients you may have. No one here 
will make any money from that.

Have you read the free books on Asterisk?
Have you at least followed the installation instructions to some point 
where you are stuck.

I don't see where you have explained what you want to do with the PBX 
once you have it set up. There are a lot of different applications 
possible - Small office, enterprise with many branches, call center with 
thousands of incoming or outgoing calls, etc.

Have you looked at what phones you want to support - brand, features?

Have you selected a type of trunk that your telephone company offers? Do 
they have a document describing how to interface an Asterisk PBX to 
their trunks?

What were you expecting a total stranger to do for you when you asked 
your question?
If you want to hire a consultant to set up your first few clients and 
train you, than you should say so.
Free advice comes in many forms but there is a limit about how much free 
time each one of us has and you will get different people helping you 
depending on the question that you ask. We are not all experts at 
everything. Most of us are people like you or end-users who are 
supporting their own company's phone system.

Ron

On 08/10/2014 12:34 AM, Dania Asi wrote:
>
> Dear Mr. Adam,
>
> Thank you for you kind words and for judging me.
>
> I am a system integrator and I have a whale clients in UAE , I will 
> not proceed further in dealing with Asterisk because of the lack of 
> support and because of the rude emails.
>
> I have no idea what is wrong with you people. And I hope you get well 
> soon from whatever is happening to you.
>
> *Best Wishes,*
>
> **
>
> *Dania Abu Asi*
>
> Sales Executive Engineer
>
>
> *Future Trends Establishment***
>
> Abu Dhabi - U.A.E.
>
> Mob : +971 50 4948363
>
> Off : +971 2 6730666
>
> Fax : +971 2 6734888
>
> *From:* Adam Goldberg [mailto:adam at agp-llc.com]
> *Sent:* Tuesday, October 7, 2014 8:51 PM
> *To:* Dania Asi
> *Subject:* FW: [asterisk-users] Asterisk Phone ( Telecom feature )
>

> I suggest that your question amounts to "please do my homework for 
> me."  This may be understandable given that you are a recent grad and 
> probably don't have much experience in business communication and/or 
> Asterisk complexities.
>
> You cannot expect a mailing list to rush to answer vague, unanswerable 
> questions -- nor emails that don't show that you've tried to answer 
> the question first.
>
> Consider, if I asked:
>
>                 "I don't understand how to set up Asterisk.  Can 
> someone tell me how to do that?"
>
> vs.
>
> "I have a Dell R210-II with 32g of memory and two gigabit ethernet 
> interfaces, I've installed Asterisk from the FreePBX Distro v9.99 and 
> have an assortment of Polycom and Snom IP phones. I've configured 
> paging as described in 
> http://wiki.snom.com/Interoperability/PBX/Asterisk and 
> http://www.voip-info.org/wiki/view/Asterisk+cmd+Page, and it is 
> working for the Snom phones but not the Polycom phones.  Can someone 
> point me at what it's going to take to make the Polycom phones work?"
>
> I'd expect to get attempts at an answer to the second one, but would 
> expect snide and rude comments (at best) to the first one.
>
> Adam Goldberg
>
> AGP, LLC
>
> +1-202-507-9900
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com 
> <mailto:asterisk-users-bounces at lists.digium.com> 
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Don Kelly
> Sent: Tuesday, October 07, 2014 9:38 AM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )
>
> JG confirmed that "it" is possible, but "it" has not been defined.
>
> Without knowing what kind of instruments you are using, a possible "it"
>
> would be for a party to dial a 4-digit extension number to talk to 
> someone internally, completing a call without using the PRI trunks.
>
>   --Don
>
> -----Original Message-----
>
> From: asterisk-users-bounces at lists.digium.com 
> <mailto:asterisk-users-bounces at lists.digium.com>
>
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dania Asi
>
> Sent: Tuesday, October 07, 2014 3:41 AM
>
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>
> Cc: 'Irene Galera'; 'Maysara Orabi'; mohammad at futuretrendsest.com 
> <mailto:mohammad at futuretrendsest.com>
>
> Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )
>
> Dear Mr. Mitual,
>
> Kindly check the attached mail where Mr. JG confirmed to me that is 
> possible and I already informed my client of that.
>
> Dear Mr. Steve,
>
> I am not expecting a mailing list to do any work for me. All I was 
> asking is for you to guide me because this is the first time we deal 
> with Asterisk phones.
>
> Best Wishes,
>
> Dania Abu Asi
>
> Sales Executive Engineer
>
> Future Trends Establishment
>
> Abu Dhabi - U.A.E.
>
> Mob : +971 50 4948363
>
> Off : +971 2 6730666
>
> Fax : +971 2 6734888
>
> -----Original Message-----
>
> From: asterisk-users-bounces at lists.digium.com 
> <mailto:asterisk-users-bounces at lists.digium.com>
>
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Steven Howes
>
> Sent: Tuesday, October 7, 2014 12:34 PM
>
> To: Asterisk Users Mailing List - Non-Commercial Discussion
>
> Cc: Irene Galera; Maysara Orabi; mohammad at futuretrendsest.com 
> <mailto:mohammad at futuretrendsest.com>
>
> Subject: Re: [asterisk-users] Asterisk Phone ( Telecom feature )
>
> On 7 Oct 2014, at 09:24, Dania Asi <dania at futuretrendsest.com 
> <mailto:dania at futuretrendsest.com>> wrote:
>
> > Kindly note that I asked about the capability of the phones and now I
>
> > am asking about the way I can do it to my client's phones, because he
>
> > is asking for a demonstration.
>
> Yet you've not even told us the phones in use. You can't just expect a 
> mailing list to do your work for you. You need to look at the handsets 
> and see what they support, and how they support it. You don't even say 
> if the handsets are SIP or not, the PSTN connectivity is pretty 
> irrelevant.
>
> > Sales Executive Engineer
>
> That explains that one.
>
> Steve
>
> --
>
> _____________________________________________________________________
>
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>
> _____________________________________________________________________
>
> -- Bandwidth and Colocation Provided by http://www.api-digital.com -- 
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>
> http://www.asterisk.org/hello
>
> asterisk-users mailing list
>
> To UNSUBSCRIBE or update options visit:
>
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>
>
>

-- 
Ron Wheeler
President
Artifact Software Inc
email:rwheeler at artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102

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