[asterisk-users] IVR integration with third party application Help wanted

Steve Edwards asterisk.org at sedwards.com
Sun Oct 20 11:56:49 CDT 2013


On Sun, 20 Oct 2013, Notify Me wrote:

> I have a small project request on hand where the clients want their 
> customers to be able to dial in to conduct business over the phone in a 
> completely automated manner. From my limited understanding this looks a 
> lot like a call center where one has to build some sort of proxy that 
> understands their business logic and that can report stuff back to 
> asterisk which then reports it back to the customer. 

We need a lot more detail like what does 'conduct business over the phone 
in a completely automated manner' mean? Are customers calling in and 
ordering ink cartridges?

To me, 'build some sort of proxy that understands their business logic' 
does not sound like a 'small project.'

-- 
Thanks in advance,
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Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                              Fax: +1-760-731-3000


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