[asterisk-users] Extension cant pickup calls but can transfer.

Luis H. Forchesatto luisforchesatto at gmail.com
Fri Mar 8 06:27:38 CST 2013


Yes, it worked :D

Thankyou guys for the help.

2013/3/8 Luis H. Forchesatto <luisforchesatto at gmail.com>

> I think I found the problem. Better looking the sip_additional.conf file I
> noticed that a few extensions didnt had a callgroup and pickgroup
> configured, even with the interface appointing otherwise.
>
> I manually configured this options and reloader asterisk and now I'm gonna
> test the extensions and see if it works now.
>
> I'll be back with the result soon.
>
>
>
> 2013/3/8 A J Stiles <asterisk_list at earthshod.co.uk>
>
>> On Thursday 07 March 2013, Luis H. Forchesatto wrote:
>> > Greetings.
>> >
>> > I got an extension on my Elastix who cannot pick calls on the other
>> > extensions, but It can transfer his calls to the other extensions. When
>> > this extension tries to pickup a call pressing *8  it simply does not
>> pick
>> > it up. Transfering calls works just fine so dtmf may be not the problem.
>> >
>> > Where should I look?
>>
>> /etc/asterisk/sip.conf  (if it's s SIP phone); otherwise the corresponding
>> configuration file for whatever technology it is using.  Make sure that
>> the
>> "pickupgroup" for that extension is the same as the other extensions.
>>  Then
>> $ sudo asterisk -x 'reload'  (or enter "reload" in Asterisk CLI)  to
>> apply the
>> change.
>>
>> --
>> AJS
>>
>> Answers come *after* questions.
>>
>> --
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>
>
>
> --
> Att.*
> ***
> Luis H. Forchesatto
> Mail: luis_forchesatto at hotmail.com
>



-- 
Att.*
***
Luis H. Forchesatto
Mail: luis_forchesatto at hotmail.com
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