[asterisk-users] Remove Abandoned call

[Bharat Lalcheta]

Set QUEUE_PRIORITY in dialplan for server A. Queue will pick call with
higher priority first.

regards,

Bharat

On Thu, Feb 21, 2013 at 3:20 PM, akhilesh chand
<omakhileshchand at gmail.com>wrote:

> In server_X, 60 agnet are login and call comes from server_A and server_B
> which is connected with pri(total 90 channel), Supposed to two call
> originate 02:25 PM from A & B  and hit into server_X goes to agent
> 2002(agnet extension) one of call is abandoned and another one pick up
> agent 2002 .Both the calls hit into 2002 extension(X_server).I want to set
> the priority.
>
> akhilesh
>
> On Thu, Feb 21, 2013 at 1:50 PM, Leandro Dardini <ldardini at gmail.com>wrote:
>
>>
>>
>> 2013/2/21 akhilesh chand <omakhileshchand at gmail.com>
>>
>>> hello all,
>>>
>>> i have two asterisk server for call transfer and one more asterisk
>>> server for agent login(server_X) where agent take the call.
>>>
>>> server_A  and server_B
>>> server_A is connected with pri and configure with 60 channel for call
>>> transfer into server_X
>>> server_B is connected with pri and configure with 30 channel for call
>>> transfer into server_X
>>>
>>> my query is that some time two call originate same time from two
>>> different server_A and server_B and hit into server_X and one call is
>>> abandoned and another one have taken by the agent
>>> But i don't want to abandoned the call, I want to set the priority,
>>> supposed to server_A and server_B call originate same time server_X take
>>> the call from server_A first and then take the call server_B after 1 sec
>>>
>>> please guide me
>>>
>>> Regards
>>> Akhilesh
>>>
>>>
>> I am sorry if I haven't completely understood your question, but english
>> is not my native language. If calls from server_A and server_B are put in
>> the same queue in server_X, how can one of them being abandoned? Calls will
>> be processed in the same order as they arrive.
>>
>> Leandro
>>
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>
>
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-- 
Bharat Lalcheta
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