[asterisk-users] Bypass queue wrapup time

[Mitch Claborn]

Asterisk 1.8
Not currently using realtime.


Mitch

On 10/29/2012 12:19 PM, Danny Nicholas wrote:
> As I read the queues.conf.sample file I would say no since you would have to
> set the value to 0 and reload the queue.  If you state your asterisk version
> and whether you're using realtime, someone might offer a solution.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mitch Claborn
> Sent: Monday, October 29, 2012 12:15 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Bypass queue wrapup time
>
> In our sales queue, we have wrapup time set to 15 seconds.  When the phones
> are really busy, the operators would like the ability to bypass that 15
> second wait and grab the next call in the queue.  Is that possible?  How to
> accomplish?
>