[asterisk-users] Bypass queue wrapup time

Danny Nicholas danny at debsinc.com
Mon Oct 29 12:19:34 CDT 2012


As I read the queues.conf.sample file I would say no since you would have to
set the value to 0 and reload the queue.  If you state your asterisk version
and whether you're using realtime, someone might offer a solution.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mitch Claborn
Sent: Monday, October 29, 2012 12:15 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Bypass queue wrapup time

In our sales queue, we have wrapup time set to 15 seconds.  When the phones
are really busy, the operators would like the ability to bypass that 15
second wait and grab the next call in the queue.  Is that possible?  How to
accomplish?

-- 

Mitch


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