[asterisk-users] SIP not answering on one trunk.

[Ron Wheeler]

I did some more testing.
The SIP phone does answer and it stops ringing. The incoming call 
(DAHDI) keeps broadcasting a ring tone to the caller's handset even 
though the SIP phone stops ringing when the call is picked up and shows 
that the call is connected.
Sorry for the confusion.

If the SIP phone does not answer, the call goes through the voicemail 
process and takes a message.

Does that help narrow it down?
It looks like I have done something to the Asterisk configuration that 
is preventing the bridging of the incoming call to the local extension.
It rings the local, the local picks up but the incoming caller is not 
connected and still hears the pbx ringing the SIP phone even though the 
SIP phone is no longer actually ringing.

Ron

On 28/11/2012 1:15 PM, Joshua Colp wrote:
> Ron Wheeler wrote:
>> I have 2 analog trunks.
>>
>> They answer the incoming call, do the welcome message, ask for the
>> extension, when a valid extension is entered it rings the right SIP
>> phone BUT
>> when the SIP phone is answered, the SIP phone keeps ringing and the call
>> is not connected.
>> If the phone is not answered it goes to voicemail correctly.
>
> I would suggest you grab a "sip set debug on" trace for this issue to 
> confirm that the signaling is fine. When the phone answers it should 
> send a 200 OK to Asterisk and then we respond with an ACK. If that all 
> looks correct, as it seems to from the log you have provided thus far, 
> I think you may have a phone specific issue.
>
> Cheers,
>


-- 
Ron Wheeler
President
Artifact Software Inc
email: rwheeler at artifact-software.com
skype: ronaldmwheeler
phone: 866-970-2435, ext 102