[asterisk-users] Silent Monitoring and Meetme

bilal ghayyad bilmar_gh at yahoo.com
Fri Mar 23 16:10:56 CDT 2012


Hi All;

If we need the admin to have the ability to hear what the agent is talking without the agent or the customer feel, how this can be done? Is it using MeetMe or something else? How? When the admin start hearing, there will be a peep (because I do not need this, it should be silent monitoring).

Also, is there a specific kind IP Phones are required for this? Or any Cisco IP Phones can do this?

Regards
Bilal



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