[asterisk-users] Missing voicemail prompt beginning

[Warren Selby]

Please excuse the top post, I'm on my phone. 

Before we have a better idea of what's going on, please provide the dialplan snippet that the call is using as well as the cli logs of the calls where you hear the whole prompt and where you only hear part of the prompt. 

Also, if you can clarify the infrastructure setup as well, that would be helpful. 

Thanks,
--Warren Selby, dCAP

On Jun 17, 2012, at 11:25 AM, Stefan at WPF <stefan.at.wpf at googlemail.com> wrote:

> Hmm, I tried calling myself (the asterisk voicemail) from another SIP provider, same problem. What always works reliable is using and calling the voicemail of my SIP Provider (Sipgate) from my mobile phone, I reliably hear the complete prompt. Doesn't this contradict the assumption that the problem is on the mobile phone side?
> 
> 2012/6/17 Doug Lytle <support at drdos.info>
> Stefan at WPF wrote:
> Which end do you mean with "channel not answered"? The asterisk
> 
> The Asterisk side.  If the answer didn't fix the issue, then my guess is that it's on the cellular provider's side (Which isn't unheard of).
> 
> 
> Doug
> 
> 
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