[asterisk-users] Agent receives call while making calls

[Thiago Coutinho]

On Thu, Jul 19, 2012 at 11:34 AM, Eduardo <eduardo.leones at yahoo.com.br> wrote:
> I have an asterisk 1.4.43 running here in the company. We are facing the
> following difficulty. We have one that is responsive in a queue and logs
> through agents (we still use the AgentCallBackLogin for this). Works
> perfectly queue receptive.
>
> The problem is now the need to perform also called receptive, and is
> occurring when they are in an active call, responsive receive calls at the
> same time. The application queue does not mean that the extension is a
> active link.
>
> Does anyone have any idea how to solve this problem?

Try ringinuse=no in your queue.

-- 
thiagoc

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