[asterisk-users] Reporting for Asterisk Call Center

[bilal ghayyad]

Dear Tariq;

Thanks for replying and helping.

A reporting for call center that showing the agents utilization, the queues utilization and to have a dashboard to know how many call are currently existed and the queuing.

About Elastix: where I can find it? Does it has reporting that is working with Asterisk call center.

Regards
Bilal



--------------

> 
> if you provide what kind of reporting you need it would be
> easier to point a few pointers?
> either you can build it yourself.. or try the Call Center
> module from Elastix.. can be a good tool 
> 
> 
> 
> Tarek Sawah
> 
> Information Technology ?Adviser
> 
> Integrated Digital Systems
> 
> CCNP, MCSE, RHCE, TELECOM
> 
> USA: +1 386 492 9993
> 
>