[asterisk-users] Delay in IVR

[Sasa]

Hi, I have tried with a some change in  IVR configuration but the result 
isn't changed, I have tried with "Enable Directory" and "Enable Direct Dial" 
disabled, also I have tried with timeout=1 but nothing is changed !
My IVR configuration is:

trixbox1*CLI> dialplan show ivr-2
[ Context 'ivr-2' created by 'pbx_config' ]
  '1' =>            1. dbDel(${BLKVM_OVERRIDE}) 
[pbx_config]
                    2. Set(__NODEST=) 
[pbx_config]
                    3. Goto(ext-group,600,1) 
[pbx_config]
  '2' =>            1. dbDel(${BLKVM_OVERRIDE}) 
[pbx_config]
                    2. Set(__NODEST=) 
[pbx_config]
                    3. Goto(ext-group,600,1) 
[pbx_config]
  'fax' =>          1. Goto(ext-fax,in_fax,1) 
[pbx_config]
  'h' =>            1. Hangup() 
[pbx_config]
  'hang' =>         1. Playback(vm-goodbye) 
[pbx_config]
                    2. Hangup() 
[pbx_config]
  'i' =>            1. Playback(invalid) 
[pbx_config]
                    2. Goto(loop,1) 
[pbx_config]
  'loop' =>         1. Set(LOOPCOUNT=$[${LOOPCOUNT} + 1]) 
[pbx_config]
                    2. GotoIf($[${LOOPCOUNT} > 0]?hang,1) 
[pbx_config]
                    3. Goto(ivr-2,s,begin) 
[pbx_config]
  'return' =>       1. Set(MSG=custom/giornonew) 
[pbx_config]
                    2. Set(_IVR_CONTEXT=${CONTEXT}) 
[pbx_config]
                    3. 
Set(_IVR_CONTEXT_${CONTEXT}=${IVR_CONTEXT_${CONTEXT}}) [pbx_config]
                    4. Goto(ivr-2,s,begin) 
[pbx_config]
  's' =>            1. Set(MSG=custom/giornonew) 
[pbx_config]
                    2. Set(LOOPCOUNT=0) 
[pbx_config]
                    3. Set(__DIR-CONTEXT=default) 
[pbx_config]
                    4. Set(_IVR_CONTEXT_${CONTEXT}=${IVR_CONTEXT}) 
[pbx_config]
                    5. Set(_IVR_CONTEXT=${CONTEXT}) 
[pbx_config]
                    6. GotoIf($["${CDR(disposition)}" = "ANSWERED"]?begin) 
[pbx_config]
                    7. Answer() 
[pbx_config]
                    8. Wait(1) 
[pbx_config]
     [begin]        9. Set(TIMEOUT(digit)=3) 
[pbx_config]
                    10. Set(TIMEOUT(response)=1) 
[pbx_config]
                    11. Set(__IVR_RETVM=) 
[pbx_config]
                    12. ExecIf($["${MSG}" != ""]?Background(${MSG})) 
[pbx_config]
                    13. WaitExten(,) 
[pbx_config]
  't' =>            1. Goto(loop,1) 
[pbx_config]
  Include =>        'ivr-2-custom' 
[pbx_config]

-= 10 extensions (33 priorities) in 1 context. =-

Thanks.
------

   Salvatore.



----- Original Message ----- 
From: "David Backeberg" <dbackeberg at gmail.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Wednesday, June 02, 2010 8:46 PM
Subject: Re: [asterisk-users] Delay in IVR


> On Mon, May 24, 2010 at 9:41 AM, Kingsley Tart <kingsley at skymarket.co.uk> 
> wrote:
>> I know nothing of Trixbox but I had a problem with my own dialplan where
>> there was a delay with the user selecting 0 from my IVR menu. It turned
>> out that because my extensions all started with 0 (they were real phone
>> numbers), asterisk thought that the caller might be starting to type one
>> of the valid extensions and so waited for the timeout (digit timeout I
>> think) before it went further.
>
> A similar thing can happen quite easily with FreePBX, where at least
> in the past, the default was that every IVR had an implicit valid
> selection of any extension in the system, unless you unchecked the box
> that made that happen. It really explained why so many calls were
> going to a particular phone before we found that default!
>
> -- 
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