[asterisk-users] Can an agent Login to a queue and be paused

[Lenz Emilitri]

I'm not sure if this works for newer versions of Asterisk, but on old ones,
you could pause an agent and THEN log him on, and he'd be paused.
l.


2010/2/4 Robert Grignon <rgrignon at fleetone.com>

>
> I thought there was an option for this but cant find it....
>
> We have a busy callcenter and I would like the agents to log in and be
> in a paused state upon login... Right now they login and they are
> instantly receiving a call....
>
> Thanks for the input...
>

-- 
Loway - home of QueueMetrics - http://queuemetrics.com
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